Overview
Inside Leads, you can:
add a single contact manually
import leads from a CSV or Excel file
import members directly from a Telegram group
organize and review your contacts in one place
Create a lead manually
To create an individual lead manually:
Open Leads from the left sidebar.
Go to All Leads.
Click Add Contact in the top-right corner.
Enter the lead’s information.
Save the contact.
This is the best option when you want to add a small number of contacts one by one.
Import leads from a CSV or Excel file
To upload an existing lead list:
Open Leads and stay on All Leads.
Click Import.
In the import window, upload your file by either:
clicking the upload area, or
dragging and dropping the file into the modal
Use a CSV or Excel file format.
Let Reach verify the file and map the columns to the correct system fields.
Confirm the import to add the leads to your CRM.
We also provide a Template to ensure your CSV includes the right content and structure for import.
Reach is designed to automatically validate the uploaded file and help match your columns during the import flow.
Once the leads are imported, you'll be able to see in All Leads:
Import leads from a Telegram group
Reach also allows you to import contacts directly from Telegram group members.
To do this:
Open Leads.
Start the group import flow.
Select the Telegram group you want to import from.
Choose the import settings.
Review the member list.
Select the contacts you want to bring into the CRM.
Confirm the import.
During this process, Reach displays the group members so you can review them before importing.
Recommended import option
When importing Telegram group members, Reach recommends importing only users who have a username.
This helps ensure cleaner contact data and improves usability for outreach workflows.
You can select which members you'd like to import or click on Select All, before click on Import.
Complete the import
Once the import is confirmed, Reach processes the selected contacts and displays a completion message.
After that, the imported leads become available inside All Leads, where you can search, filter, and use them in your campaigns.
Best practices
Use manual creation for one-off contacts
Use CSV or Excel import for bulk lead uploads
Use Telegram group import when sourcing prospects directly from communities
Review contacts before confirming large imports
Prefer leads with usernames when importing from Telegram